Support

"VRATA — a trainer for practice" is made by one developer: Mamikon Melkumov, Portugal.

How to reach us

Write to mamikon.arch@gmail.com — questions about the practice or the app, bugs, suggestions, subscription, data. We usually reply within a few days.

If something does not work, three things help: your phone and its system version, the app version (More → Settings → Help → About the app) and what you did before the problem. A screenshot helps too.

Telegram community: https://t.me/community_vrata — an outside service with its own rules.

Subscription

The subscription is sold and billed by the store you installed the app from. You can cancel it or change the plan there, at least 24 hours before the paid period ends:

• iPhone — Settings → your name → Subscriptions;
• Android — Google Play → Payments & subscriptions → Subscriptions.

On a new phone, the subscription comes back with "Restore purchases" on the subscription screen.

Your entries

Your practice entries are stored only on your device: we cannot see them and cannot restore them. Keep a backup: More → Settings → Data → Backup. The backup file can be loaded back on any device.

Safe practice

This app is not a medical product and is not a substitute for professional help. If a practice makes you feel unwell, stop; the rules are in the Safety section inside the app.